IT Managed Services

Device Maintenance & Monitoring

Maintaining and monitoring all the devices in your infrastructure is no easy task.  Each device has a recurring set of stability and security updates that is required to keeping them secure and stable.  We actively maintain these updates for your computers, servers, networks and related devices in a schedule customized to your specific business. 

Help Desk Support

Our bread and butter, and with a smile, we are there when you need us and enjoy helping people solve problems.  We help your employees work through their IT issues so that they can get back to being productive. Our approach is unique in that we enjoy finding the root cause of a problem to help prevent the same reoccurring issues. 

In addition, and why we are beloved by our clients, is that we also help you with your 3rd party software like Microsoft Office, Quickbooks, or other business software.  For example, being able to export data from your ERP and massage it in Excel should be accessible to all and we are committed to helping through that process when you need it.   

Network Management

Your network is the heart of your IT infrastructure. Every confidential email and website transaction travels through your network. Securing your network is the key to keeping your data and computers safe from viruses, malware, and compromised employees.  We are unique in that we create an isolated network customized to your business that only authorized employees can access without the use of old technologies like traditional VPN's. 

The problem with traditional VPN's is that they inherently give authorized users access to more resources than they need.  This increases an organizations attack surface when any device or user is compromised.  All of our networks are uniquely designed from scratch and heavily customized to your business requirements giving employees easy but targeted access to the resources they need. 

Cloud Management

Our certified team of experts can manage your entire cloud infrastructure keeping your data and applications secure.  We are experienced at setting up and managing Amazon AWS, Microsoft Azure, Office 365, and other 3rd party cloud infrastructure.  We pride ourselves in our unique cloud setups where we can completely lock down access to your infrastructure only allowing access to authorized employees.  In addition, we make it easy for your employees to access those resources using a Single Sign-On (SSO) experience where they can access all resources with just one secure login.

Cyber Security Focused

The security of your infrastructure is very important to us and as a result, we have systems in place to monitor your devices 24/7 and receive alerts when something isn't right.  Through the use of Artificial Intelligence and a human-led security team, we can prevent and stop threats to your infrastructure as they are identified.  Paramount to an organization’s security posture, is having a well-thought-out vulnerability management program, the benefits of which include eliminating weaknesses that attackers may exploit and implementing safeguards to protect against future breaches.  We also provide small bite-sized security training on a recurring schedule to keep your staff aware of the potential cyber threats affecting all businesses.  An educated staff is one of the keys to keeping an organization safe and secure.

Real-time Status and Reporting

How do you know we are doing our job?  We believe wholeheartedly that our clients should have on-demand access to an overview of the security and update status of all their infrastructure equipment.  With our customized app, you will have access to viewing the security posture of your entire network and its devices.  You'll also have access to periodic reports that you can use to make sure we are performing to your satisfaction and/or any compliance requirements of your business.