With more than two decades of experience, we work with small-to-medium sized businesses in all industries where we are dedicated to adding value and proactively handle all your IT Issues swiftly and responsibly , so that you can focus on what really matters to your business
We are different than our competitors in many ways and take pride in our way of approaching IT to bring value-added services. We prioritize quality over quantity and as a result support fewer clients than most. All of our services are tailored made for the businesses we serve so that each install is unique to them; we do so because each business has a unique set of requirements that make them competitive in their respective fields. Assuming a business is the same because they are in the same industry is one of the biggest mistakes our competitors make.
Trust / Ethics
We require a comprehensive background check of all employees including mandatory code of conduct and ethics training emphasizing its importance. All employees also sign an NDA so that you can feel comfortable that your information is safe with us. We take this responsibility seriously which is why we listed this as our number 1.
Expertise
When our staff isn't supporting you and your business, we are knee deep in learning and testing the latest technologies so that we can pass those technological advances and benefits to your business. In fact, we only hire technical experts who are in love with learning new technologies because that's what it takes to be the very best in what we do. It's common practice for us to continually improve or change our client's technology by adopting the very latest in secure modern best practices. Ultimately, we are here to utilize our expertise to better serve you.
We Build Your IT Not Ours
Too many of our competitors are solely focused on locking you into their one-size-fits-all technology stack. We wholeheartedly believe this is a mistake because it forces the business into a rigid state where they lose their competitive advantage because the rules just don't fit the business objectives. It also places the business at risk when a provider "pulls the plug" and nothing works like it used to because the business wanted a switch of providers.
We take a different approach in that we build your IT with proven and tested practices that align with your business goals. Our clients also own every piece of software and equipment giving them the peace of mind of knowing everything will continue to work if they aren't happy with our services.
Dedicated Root Cause Support
We realize that one of the keys to making our customers happy is to proactively identify and fix the root-cause of their IT issues. Applying a bandage fix is not the responsible way of fixing problems which results in unproductive and unhappy employees.
Simplicity & Efficiency
Making technology simple and efficient for our customers is hard to do. It requires a deep understanding of the technologies we deploy to your infrastructure. All technologies we deploy have been thoroughly vetted and researched with every ounce of feature set squeezed out of it so that it can be customized to your business.
We Listen And Learn From Your Business
So many of our competitors are just worried about moving you on to their platform, without first learning about your business and if the technology is even necessary or obstructive to your business goals. We realize that every business despite the industry, is different, and learning how you do business is key to a successful partnership.